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Frequently Asked Questions
Delivery & Shipping
Ensuring a swift dispatch, we emphasize that orders must be completed by 3:30pm (Mon - Fri) for same-day processing. Let's explore the specifics of our delivery procedures across different regions.
For our UK customers, orders surpassing £100 enjoy free delivery through Royal Mail Tracked 48.
We utilize Royal Mail Tracked 24 and Royal Mail Tracked 48 for most domestic orders, ensuring delivery within 1 to 3 working days. Dive deeper into our UK delivery services on our dedicated
deliveries and shipping page.
USA and Canada:
Orders exceeding $200 benefit from complimentary delivery through DHL Express International Shipping, promising delivery within 5 to 7 working days
Orders over £150 qualify for free delivery.
Shipments to Mainland Europe use a tracked standard shipping service, reaching you within 3 to 7 working days at a cost of £13 per order.
For countries and areas not covered above, a standard shipping service is available at a fixed rate of £30.
Our commitment to timely shipping ensures your orders are packed and dispatched efficiently. While we strive for perfection, occasional delays may occur due to technical issues or incomplete addresses.
Double-check your details before placing an order to avoid hiccups in the shipping process.
Order
UK orders, expect delivery within 1-2 working days with Royal Mail Tracked 24, and 2-3 working days with Royal Mail Tracked 48.
International customers can anticipate delivery in 3-7 working days, with variations depending on the region.
Orders placed before 3:30pm are dispatched on the same working day, provided there are no address issues. For further information about our delivery click here.